77bf Privacy Policy

Introduction

77bf ("we", "us", or "our") operates the online gaming platform accessible at 77bf.club, providing cricket betting, live casino games, slots, crash games, and related services to players in Bangladesh. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and the rights you have over your information.

By accessing or using 77bf's platform, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein. If you do not agree to these terms, please discontinue use of our services immediately.

This policy applies to all users who register or interact with the 77bf platform, including those accessing our services from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other regions of Bangladesh.

1. Information We Collect

We collect information in two primary ways: information you provide directly when you interact with our platform, and information gathered automatically as you use our services.

Information You Provide

• Full name, date of birth, and contact details (mobile number, email address) provided at registration
• Account credentials including username and securely hashed password
• Identity verification documents (NID, passport, or other government-issued ID) required for account verification and responsible gaming compliance
• Payment details including mobile wallet identifiers (bKash, Nagad, Rocket, Upay) and bank account references, but never full card numbers stored on our servers

Information Collected Automatically

• Device information: type, operating system, browser version, and unique device identifiers
• Usage data: pages viewed, games played, session durations, betting history, and navigation paths through the 77bf platform
• IP address and approximate geographic location (country and city level only) to comply with regional access restrictions

2. How We Use Your Information

77bf processes your personal data only for specific, legitimate purposes related to operating our platform and serving our users in Bangladesh. We use your information for the following purposes:

• Account creation and management: to register you as a new user, verify your identity, and maintain your account in good standing
• Transaction processing: to facilitate deposits via bKash, Nagad, Rocket, and Upay, and to process withdrawal requests accurately and promptly
• Customer support: to respond to your queries, resolve disputes, investigate complaints, and provide technical assistance
• Platform improvement: to analyse usage trends, fix technical issues, and enhance the features of 77bf for a better player experience
• Marketing communications: to send you relevant promotional offers, bonus updates, and news about new games or features — only where you have given us explicit consent to do so, and with an easy opt-out option in every communication
• Responsible gaming and fraud prevention: to monitor gambling patterns that may indicate problem gambling or fraudulent behaviour, and to enforce our terms when necessary

3. Data Sharing and Disclosure

77bf does not sell, rent, or otherwise trade your personal information with third parties for their own marketing purposes. We may, however, share your data in strictly limited circumstances:

• Service providers: third-party companies that help us operate the platform (e.g., payment processors, IT hosting, fraud detection tools) are bound by strict confidentiality agreements and may only process your data as instructed by 77bf
• Legal and regulatory obligations: when required to do so by applicable law, court order, or regulatory authority, 77bf may disclose information to the relevant authorities — we will not disclose more than is legally required
• Business transfers: if 77bf undergoes a merger, acquisition, or asset sale, user data may be transferred as part of that transaction; we will notify affected users in advance

Under no circumstances will 77bf share your personal data with advertisers, data brokers, or unaffiliated third parties for their own commercial benefit. Your privacy is not for sale.

4. Payment Data & Bangladesh Mobile Wallets

77bf supports deposit and withdrawal transactions via bKash, Nagad, Rocket, Upay, and select bank transfers through Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. When you initiate a payment, transaction identifiers, wallet numbers (partially masked), and amounts are recorded for accounting, fraud prevention, and dispute resolution purposes.

Full payment credentials (PINs, OTPs, full card numbers) are never stored on 77bf's servers. Payment transactions are handled through secure, encrypted channels. We strongly advise all users to never share their mobile banking PINs or OTPs with anyone, including 77bf support staff.

5. Cookies and Tracking Technologies

77bf uses cookies and similar tracking technologies to improve your experience on our platform. Cookies are small text files stored on your device that help us recognise you and remember your preferences. We use the following types of cookies:

• Essential cookies: required for the platform to function correctly, including maintaining your logged-in session, language preferences, and security tokens — these cannot be disabled without breaking core site functionality
• Analytics cookies: help us understand how users interact with 77bf, which pages perform best, and where improvements are needed — data collected is aggregated and anonymised
• Functional cookies: remember your settings and preferences (e.g., preferred game category, last selected deposit method) to make your return visits more convenient

You can control cookie settings through your mobile browser preferences. Please note that disabling essential cookies may prevent certain features of 77bf from working properly. Continued use of our platform following notification of any changes to our cookie practices constitutes your acceptance of those changes.

6. Data Security

77bf implements robust technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure includes SSL/TLS encryption for all data in transit, password hashing using industry-accepted cryptographic algorithms, restricted access controls so that only authorised personnel can access sensitive user data, regular security assessments and vulnerability testing, and intrusion detection and monitoring systems active around the clock.

While we take every reasonable precaution to protect your information, no method of electronic storage or internet transmission is completely infallible. In the unlikely event of a data breach that affects your personal data, 77bf will notify you as required by applicable regulations and will take all necessary steps to contain and remedy the breach promptly.

7. Data Retention

77bf retains your personal data for as long as your account is active or as required to provide you with our services. When your account is closed, we will retain certain information for a period necessary to meet our legal, regulatory, and audit obligations — typically up to five years for transaction records, in line with standard financial record-keeping practices.

Personal data that is no longer required for any legitimate purpose will be securely deleted or anonymised so that it can no longer be linked back to you. You may also request early deletion of your data at any time, subject to our legal retention obligations (see Section 8 below).

8. Your Rights

As a 77bf user, you have the following rights regarding your personal data. To exercise any of these rights, please contact us at [email protected] with a clear description of your request. We will respond within two working days.

• Right of access: you may request a copy of the personal data 77bf holds about you at any time
• Right to rectification: if any of your personal data is inaccurate or incomplete, you have the right to request that we correct it
• Right to erasure: you may ask us to delete your personal data, subject to any legal retention obligations — we will confirm what data can be immediately deleted and what must be retained
• Right to restrict processing: you may request that we limit how we use your data, for example while a complaint or dispute is being investigated
• Right to withdraw consent: where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing

77bf will not charge any fee for processing a valid rights request and will not discriminate against you in any way for exercising your data rights. If we are unable to fulfil your request, we will explain the reason clearly in writing.

9. Protection of Minors

77bf is strictly an adults-only platform. Our services are available exclusively to individuals who are 21 years of age or older. We do not knowingly collect, store, or process personal data belonging to anyone under the age of 21. If you are under 21, you must not register or use 77bf under any circumstances.

If we discover or are notified that we have inadvertently collected personal data from a user who is under 21, we will delete that data immediately and deactivate the associated account without delay. Parents or guardians who believe their child may have accessed 77bf should contact us immediately at [email protected] so we can take swift action.

10. Changes to This Privacy Policy

77bf reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to this policy, we will notify active users via their registered email address or through a prominent notice on the 77bf platform before the changes take effect.

The date at the top of this page reflects when the policy was last revised. Your continued use of 77bf after the effective date of any revised policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you should stop using our services and may request deletion of your account and personal data.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77bf handles your personal data, please contact our dedicated privacy support team. We are committed to resolving all privacy-related matters promptly and transparently.

Email: [email protected] (plain text — not a clickable link)

Response time: within 2 working days (Bangladesh Standard Time, UTC+6)